Underwriting Internal Audit Lead

Ledgebrook is searching for a Quality Assurance / Internal Audit Lead to establish and lead our underwriting audit process. You will be responsible for reviewing underwriting files across various lines of business to ensure compliance with internal underwriting guidelines, risk assessment standards, and file documentation best practices.

You will also be responsible for delivering actionable feedback in a way that is empathetic and constructive to individual underwriters and their managers. Your unit will play a key role in ensuring confidence among key stakeholders in Ledgebrook’s book of business.

About the Role

Key Responsibilities:

Audit & Review

Conduct regular audits of underwriting files across General Liability, Professional Liability, Cyber Liability, and potentially other lines of business in the future to assess risk selection, underwriting rationale, and documentation quality.
Identify inconsistencies, trends, and potential gaps in underwriting practices.
Ensure adherence to internal underwriting guidelines and external regulatory requirements.

Process Development

Build and refine the QA/audit process: including file review workflows, audit schedules, scoring frameworks, and reporting templates.
Collaborate with engineering team to create audit tools for efficiency gains by you and other team members.
Partner with cross-functional stakeholders to align QA processes with evolving product and underwriting strategies.

Feedback & Coaching

Build trust with underwriters and managers in order to deliver clear, constructive feedback, with a focus on continuous improvement and development of underwriting acumen.
Collaborate with underwriting leaders to recommend training, documentation improvements, or process changes based on audit findings.
Help foster a culture of learning, quality, and accountability.

Reporting & Communication

Track and report on quality trends to various stakeholders with insight into root causes and proposed solutions.
Maintain documentation of audit findings and action items.

About You

Here at Ledgebrook we’re passionate about creating a team that thrives on continuous learning and shares our excitement about building a company from the ground up. We’re looking for people to join us with:

A passion for delivering world-class customer service to our internal and external customers
Intellectual curiosity and a strong desire for innovation, rather than following the status quo
A hunger for continuous learning and opportunities to grow
Agile prioritization skills coupled with a keen sense of urgency - we balance getting it right with getting it done right now
A strong drive and desire to win together as a high-performing team
A moral compass to "do the right thing, period." We have zero tolerance for toxic behaviors
An eagerness to actively participate and connect with the whole team, across remote locations
An honest, transparent communication style
A proactive, solution-oriented mindset. We don’t look for blame, we look for the solution

5+ years of experience in commercial insurance underwriting, quality assurance, or internal audit.
Detail-oriented, organized, and analytical with excellent communication skills.
Ability to give feedback that is both candid and constructive.
Strong understanding of underwriting processes and documentation standards.
Familiarity with regulatory requirements impacting underwriting practices.
Experience building or scaling audit/QA programs is a major plus.
Willingness and ability to design new processes and iterate quickly.
Comfort working in a rapidly evolving, often unstructured environment.

About Ledgebrook

Ledgebrook is a tech-enabled E&S MGA dedicated to the wholesale distribution channel. Our mission is to provide our wholesale brokers with the fastest, easiest quoting experience while delivering best-in-class pricing and risk selection. Ledgebrook’s guiding principle is to eliminate friction for both our wholesalers and our underwriters.

Our next-gen tech stack supports faster, risk differentiated solutions to be crafted and delivered in response to the fast-paced needs of the E&S market. Our data driven approach seeks to unlock more opportunities and value from every submission received, leading to a faster ‘yes’ more frequently, but may also lead to a quick ‘no’.

We are motivated and structured to move faster than traditional insurance organizations. To fully align business objectives with a long-term view that supports our culture and values, all employees will have the opportunity to participate in company ownership through equity grants. We aim to deliver a highly compelling overall employee value proposition and a total compensation package that couples equity grants with base pay and benefits offerings.

At Ledgebrook, as a unified team of company stewards, we will Care, Strive and Thrive together!

What Ledgebrook can offer you

Competitive salary

and meaningful equity ownership

Health Insurance

100% employer-paid option available

Additional benefits

available include 401k plan, dental, vision & other options

Remote work,

flexible hours

Unlimited

time off policy

Ownership,

autonomy, purpose

What Ledgebrook can offer you

Competitive salary

and meaningful equity ownership

Ownership,

autonomy, purpose

Remote work,

flexible hours

Unlimited

time off policy

Careers > OPEN POSITION

Underwriting Internal Audit Lead

About the Role

About You

About Ledgebrook

What Ledgebrook can offer you

What Ledgebrook can offer you

Ledgebrook is proud to be part of

How to Apply

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