We are seeking a skilled IT Support Specialist to join our growing team and play a critical role in providing top-notch technical support to our employees. As an IT Support Specialist, you will be responsible for onboarding and offboarding processes, help desk support, managing MDM solutions, manual system testing and troubleshooting technical issues with MS Office Suite, Google Workspace, and other applications. This is an exciting opportunity to leverage your expertise in IT support and learn from a top-class technology and operations team that is growing quickly. The role will offer the scope of personal development and pick up broader responsibilities as the team and company grows. Ledgebrook is new on the Polish market, and as one of the early members of the Polish operation, the role will play an integral part in its success.
Onboarding/Offboarding:
Help Desk Support:
MDM Management:
Technical Troubleshooting:
Business Testing:
Collaboration and Communication:
Here at Ledgebrook, we are passionate about creating a team that is on a continuous learning journey and that shares our excitement about building a company from the ground up. Some of the characteristics we hold dear are:
Ledgebrook is a tech-enabled E&S MGA dedicated to the wholesale distribution channel. Our mission is to provide our wholesale brokers with the fastest, easiest quoting experience while delivering best-in-class pricing and risk selection. Ledgebrook’s guiding principle is to eliminate friction for both our wholesalers and our underwriters.
Our next-gen tech stack supports faster, risk differentiated solutions to be crafted and delivered in response to the fast-paced needs of the E&S market. Our data driven approach seeks to unlock more opportunities and value from every submission received, leading to a faster ‘yes’ more frequently, but may also lead to a quick ‘no’.
We are motivated and structured to move faster than traditional insurance organizations. To fully align business objectives with a long-term view that supports our culture and values, all employees will have the opportunity to participate in company ownership through equity grants. We aim to deliver a highly compelling overall employee value proposition and a total compensation package that couples equity grants with base pay and benefits offerings.
At Ledgebrook, as a unified team of company stewards, we will Care, Strive and Thrive together!
and meaningful equity ownership
100% employer-paid option available
available include 401k plan, dental, vision & other options
flexible hours
time off policy
autonomy, purpose
and meaningful equity ownership
autonomy, purpose
flexible hours
time off policy
Ledgebrook’s journey has just begun and you’ll have the opportunity, along with our growing team, to help navigate our course.
Are you up for joining the Ledgebrook journey? If so, apply now!
Email hiring@ledgebrook.com a copy of your resume and we will get back to you.
